Job Description

Warehouse & Parts Delivery Associate

Thompson Truck Group is seeking a dependable, motivated Warehouse & Parts Delivery Associate to join our Cookeville team. This position combines warehouse operations with customer deliveries, making it ideal for someone who enjoys variety, staying active, and contributing to a team-focused environment.

In this role, you will be responsible for shipping and receiving, inventory control, parts stocking, and delivering parts to customers throughout the region. The successful candidate will take pride in accuracy, organization, customer service, and safety while helping ensure our parts operations run smoothly.

At Thompson Truck Group, our mission is to forge lasting relationships with those we serve through legendary customer experience and service. Guided by our core values of Humility, Persistence, Respect, and Lasting Relationships, we are committed to supporting our employees, customers, and communities while creating opportunities for growth and success.

Warehouse Operations

• Verify and maintain all picking tickets for accuracy.
• Place daily parts orders and process stock orders.
• Receive, stock, and post incoming inventory.
• Notify customers and departments when special-order parts arrive.
• Return obsolete parts and ensure proper documentation and credits.
• File shortages and damage claims with vendors and carriers.
• Assist with inventory control, cycle counts, and annual inventory processes.
• Maintain accurate electronic inventory and parts records.
• Keep the warehouse and parts department clean, organized, and safe.
• Operate forklifts and other material-handling equipment safely.
• Assist parts counter personnel as needed.
• Work with vendors and carriers to secure competitive freight rates.

Parts Delivery

• Deliver parts and products to customers within a designated service area.
• Ensure timely, accurate, and professional delivery of all orders.
• Load, unload, and transport parts safely and efficiently.
• Maintain delivery paperwork and inventory accuracy.
• Provide excellent customer service while representing Thompson Truck Group.
• Perform routine vehicle inspections and report maintenance concerns.
• Operate company vehicles in accordance with DOT regulations and company safety standards.

Qualifications

• Previous warehouse, shipping/receiving, inventory, or parts experience preferred.
• Previous delivery driving experience preferred.
• Valid driver's license with a clean Motor Vehicle Record (MVR).
• Must be at least 21 years of age and able to meet DOT requirements for interstate travel.
• DOT certification required or ability to obtain.
• Forklift experience preferred; certification is a plus.
• Strong attention to detail and organizational skills.
• Basic computer skills and experience with inventory management systems.
• Ability to lift up to 50 pounds regularly and work in a fast-paced environment.
• Strong communication skills and a customer-focused attitude.
• Dependable, self-motivated, and able to work independently as well as part of a team.

What We Offer

• Competitive pay
• Comprehensive benefits package including medical, dental, and vision coverage
• Paid time off
• 401(k) with company match (if applicable)
• Stable, team-oriented work environment
• Ongoing training and development opportunities
• Career growth and advancement opportunities within a growing organization

Why Join Thompson Truck Group?

With one of the largest truck, trailer, and parts inventories in the region, Thompson Truck Group provides customers with unmatched support and service. Our employees are the foundation of our success, and we strive to create a workplace where team members feel valued, supported, and empowered to grow.

If you're dependable, safety-minded, enjoy working with customers, and want a role that combines warehouse responsibilities with driving, we'd love to hear from you.

Apply today and become part of the Thompson Truck Group team!

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