Job Description
Description:
We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. This is a part-time front desk position that includes 2 evenings until 7pm and every Sunday 8am to 3pm.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Medical Receptionist Responsibilities:
· Answer incoming calls on a multi-line telephone system with professionalism and efficiency
· Schedule and confirm patient appointments
· Transfer calls and take accurate messages according to office procedures
· Greet patients and visitors and notify the appropriate team member of their arrival
· Collect and post co-pays and communicate outstanding balances
· Check patients out and follow proper check-out protocols
· Notify providers of cancellations or scheduling issues
· Type correspondence and office memos as directed
· Transcribe visit details into medical reports
· Prepare charts, gather necessary paperwork, and print daily appointment schedules
Medical Receptionist Required Skills and Abilities:
· Excellent customer service and communication skills
· Ability to maintain professionalism, confidentiality, and diplomacy
· Strong interpersonal skills with the ability to work with diverse individuals
· Detail-oriented with strong follow-up and multitasking capabilities
· Adaptable and flexible in a fast-paced, ever-changing environment
· Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Part-time Benefits:
· Vision
· Flexible Spending Accounts
· MetLife Auto/Vehicle & Home Insurance Discounts
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